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Email Continuity Diagram

Webservio Email Continuity allows you to continue sending and receiving emails even during an outage of your primary mail server. Our Email Continuity solutions include spam filtering, so that all messages pass through the filtering service of your choice before being routed to your company's primary mail server. If your mail server goes down, the spam filtering service will automatically detect a loss of connection and begin sending your incoming messages to our MX Backup service. The stored messages are then copied into the Email Continuity system.

Email Continuity users can access their messages using a Webmail account. This Web-based email interface can be accessed from anywhere in the world. Alternatively, users can continue emailing with their normal client by pulling in the messages from the Email Continuity system via POP3 or IMAP.

Messages sent via the Email Continuity system will still appear to have come from your company's domain. SmartHost technology sends a copy of each sent message to the MX failover system. As a result, a complete email history is delivered to your primary mail server when it becomes available.

Our “mini-archive” add-on creates a convenient email history for users to work from during primary mail server downtime. In addition, contacts may be exported from email clients (Outlook, Thunderbird, etc.) in Vcard format and uploaded to individual Email Continuity accounts. These features ensure end-users are not “in the dark” when continuing email communication during primary mail server failure.

Google Message Continuity - How It Works

Google Message Continuity®

Note: Google discontinued Message Continuity in 2012.

Google Message Continuity® is a product of the 2007 Postini acquisition. This cloud-based service uses Google Apps to stay in constant synchronization with your organization's Microsoft Exchange server(s). As part of this solution, Postini Email Security® provides continuous filtering for all messages. With Postini, over 99% of spam is filtered out before reaching your mail server.

If your primary mail server goes down, employees can simply log into their Gmail accounts, which will be updated with all their email history. They can send and receive emails as normal during server downtime.

At the end of an outage, all email history from Gmail is synchronized with the Exchange server and each user's Outlook account. This synchronization includes sent messages, received messages, messages marked as read or starred, and changes to folders, labels, contacts, or the calendar. Using Google Message Continuity allows you to continue working uninterrupted and keeps your business correspondents from ever being aware there was an issue with your mail server.

Message Continuity is also helpful since it allows employees to have off-site access to their email accounts. Users can log into their Gmail accounts at any time, even when the Exchange server is working correctly. This capability makes it easy for employees to stay in contact from any type of computer platform or a mobile device.

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